CASE STUDY 2: BT - Refurbishment of BT Customer Experience Management Centre

"At the start of the project we invited suppliers to work with us to provide an ergonomic, space efficient, adjustable height desk with enclosed cable management to provide a safe working environment in our 24/7 Management Centre. Ideas Ltd were the only ones who stayed the course, listened to our evolving requirements and honed the design to meet our complex needs. We now have in excess of 200 Ideas Ltd's workstations deployed within the CEMC making an appreciable difference to the business productivity and the workstation satisfaction of our people."

Don Butterell. Former Infrastructure and Facilities Manager, BT CEMC.

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